Privacy Policy

Privacy Policy

At (epi) Genetic Edge, your privacy, trust, and data security are our highest priority. We are committed to protecting the confidentiality and integrity of your personal and genetic health information. This Privacy Policy outlines how we collect, use, store, and protect your data as part of our health coaching services and genetic testing programs.

1. Use of Accredited Testing Facilities

All genetic testing services used by (epi) Genetic Edge are conducted through state-of-the-art laboratories that are both CLIA-certified (Clinical Laboratory Improvement Amendments), GDPR (General Data Protection Regulation) and HIPAA-compliant (Health Insurance Portability and Accountability Act). This ensures that your biological sample and results are handled with the highest standards for accuracy, privacy, and data protection.

2. HIPAA & GDPR Compliance Statement

We communicate with our clients through a HIPAA-compliant client communication platform. This includes consultations, wellness plans, and any exchange of genetic or personal information. Your sensitive data is protected with end-to-end encryption and access controls, ensuring that only authorized individuals may view or interact with your records.

Our digital systems — including our client platform and communication tools—are hosted on secure, encrypted platforms that comply with HIPAA and GDPR requirements for data storage, transfer, and privacy. This includes:

  • Practice Better, a HIPAA- and GDPR-compliant health platform used for secure client communication, session notes, and storage of intake forms.
  • Genetics reporting system (via Mind Body Genes) that is built on a privacy-first infrastructure and does not sell or share genetic data with third parties.
  • Strict access controls to ensure that only authorized parties can view or interact with your personal health information.

 

3. Data Ownership and Non-Disclosure Policy

Your genetic information belongs to you—always.

  • We do not and will not ever sell, rent, or share your personal or genetic data with third parties for marketing or any other non-client-directed purposes.
  • You retain full ownership of your testing information and have lifetime access to your results through our secure coaching portal.
  • You may request your data at any time or direct us to share it with a third party of your choosing.
  • If at any time you wish to access, modify, or delete your personal data, you may submit a request in writing.

4. Secure Storage and Continuous Research Updates

Your genetic test results are securely stored within our HIPAA and CLIA-compliant coaching business portal. We implement industry-standard security measures to protect your personal information. While we strive to secure your data, no system is completely foolproof, and we cannot guarantee absolute security.

Our secure storage allows us to:

  • Periodically update your report with new interpretations and recommendations as emerging research on gene expression and epigenetics becomes available.
  • Provide ongoing support and enhancements to your wellness coaching plan that reflect the latest in scientific understanding.

5. Limited Access & Confidentiality

We maintain strict protocols to ensure that your personal and genetic information is accessible only to authorized (epi) Genetic Edge health coaching staff, and only in the context of your coaching program.

  • No individual or external entity will have access to your data without your explicit written consent.
  • If you choose to authorize sharing your information with a third-party practitioner, medical provider, or health team member, we will facilitate secure transmission as directed by you.

6. Information We Collect

We collect personal information that you provide directly, including but not limited to:

  • Identifying details (name, email address, phone number)
  • Payment and billing information for transactions
  • Health and wellness data you voluntarily provide during consultations
  • Automatically collected data (IP address, browser type, device details)

7. How We Use Your Information

We use your information for the following purposes:

  • Providing and improving our services
  • Communicating with you regarding appointments, updates and promotions
  • Processing payments and transactions securely
  • Complying with legal and regulatory requirements
  • Protecting the security and integrity of our platform

8. Minors

Our services are not intended for individuals under 18 years of age without parental or guardian consent. If we discover that a minor has provided personal data, we will take steps to delete such information.

9. Data Sharing & Third Parties

We do not sell or rent personal information. We may share your data with:

  • Third-party service providers for payment processing, website hosting, and analytics.
  • Legal authorities when required by law or to protect rights and safety.

10. Your Rights and Choices include:

  • Access, correct, or delete your personal information
  • Withdraw consent for data collection when applicable 
  • Opt out of marketing communication at any time
  • File a complaint with the appropriate regulatory authority if you believe your privacy rights have been violated

11. International Data Transfers

If you access our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, you can reach us at: coaching.epigenetics@gmail.com.

This Privacy Policy may be updated periodically to reflect changes in our practices, technologies, or applicable laws. Any updates will be posted with an updated “Effective Date,” and continued use of our services constitutes acceptance of the revised policy.

By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.